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PRIVACY POLICY

Last Updated: December 12, 2025

Pangan Property Solutions (“we,” “us,” or “our”) is committed to protecting your personal information in accordance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC).

This Privacy Policy explains how we collect, use, protect, store, and share your personal information when you access our website, communicate with us, or avail of our services.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

  1. Personal Information We Collect

We collect the following kinds of information:

  • 1.1 Information You Voluntarily Provide

Name, email address, mobile or telephone number, property information relevant to management or service inquiries, government-issued identification (when needed for verification), billing or payment details, and documents submitted through forms, email, or messaging platforms.

  • 1.2 Information Collected Automatically

IP address, browser and device details, website interaction data (pages visited, time spent, analytics)

  • 1.3 Information from Third Parties

We may receive information from property owners, tenants, partner service providers, and other authorized representatives for legitimate business purposes.

  1. Legal Bases for Processing

We process data lawfully based on your consent, contractual necessity, including pre-contractual steps, legal obligations, including regulatory or government requirements, legitimate interests, such as service improvement or fraud prevention, protection of vital interests, when applicable.

  1. Purpose of Processing

We may process personal information to respond to inquiries and service request, provide property management and related services, process agreements, applications, contracts, and billing, maintain internal records and client accounts, communicate service updates, notices, and announcements, verify identity and prevent fraud, improve website functionality and enhance service delivery, comply with legal and regulatory requirements and similar acts.

We do not sell or lease your personal information.

  1. Data Sharing and Disclosure

We may share your information with property owners, tenants, or authorized representatives, third-party service providers (maintenance teams, contractors, IT services, payment processors), professional advisers (lawyers, auditors), government agencies as required by law, service partners bound by confidentiality and data protection obligations

All third parties are required to comply with Philippine data privacy laws.

  1. Data Retention

We retain personal data only for as long as it is necessary to achieve the purposes stated abov, required by applicable laws and regulations, necessary for the establishment or defense of legal claims

Once no longer needed, data will be securely deleted or anonymized.

  1. Data Security

We implement organizational, physical, and technical measures to protect your data, including access controls and authentication protocols, encryption and secure digital storage, regular system monitoring and vulnerability assessments, secure disposal procedures, employee data privacy awareness and training

Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

  1. Your Rights Under the Data Privacy Act

You have the right to be informed about how your data is processed, access your personal information, request corrections to inaccurate or outdated data, object to processing under certain conditions, request deletion or blocking of your data, withdraw consent, data portability, when applicable, file a complaint with the National Privacy Commission

You may be asked to verify your identity before we process your request.

  1. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience, monitor and analyze website performance, personalize content or features.

You may disable cookies through your browser settings.

  1. Children’s Privacy

We do not knowingly collect data from children under 18 years old without parental or guardian consent. If we learn that data was collected without proper authorization, we will take immediate action.

  1. Data Breach Response

In case of a data breach we will follow the NPC’s breach notification rules. Affected individuals will be notified when required.

We will take corrective and mitigating measures promptly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

Your continued use of the Site or our services constitutes acceptance of the updated Policy.

  1. Contact Information / Data Protection Officer

For questions, concerns, or requests regarding your personal data, you may contact:

Pangan Property Solutions

Email: info@panganpropertysolutions.com

Phone: (+63) 992 552 9113

Address: 1918 Parkway Corporate Center, Alabang, Muntinlupa City